Our enhanced procedures for Covid-19 (coronavirus) provide for both patient care and community protection. We appreciate your patience and understanding and thank you for following our guide to keep our teams, you, and your fellow patients safe. We have worked diligently to approach this situation with a mix of caution and accommodation as your healthcare provider. We want you to feel confident when you visit us. You should know the safety precautions we’ve put in place for you:

• We screen patients over the phone for COVID-19 symptoms and travel history to determine how best to care for you. Please be honest with us when answering these questions. We ask that you don’t just walk into our offices without an appointment, but instead, call first before coming in to avoid unnecessarily exposing others to the novel coronavirus (COVID-19).
• We offer telehealth phone and video visits when needed for care. Many insurances have waived the out of pocket fee for telehealth visits during the COVID-19 crisis. However, not all have, and coverage changes often as the situation evolves. Your insurance company determines if you are charged a copay, coinsurance, or a deductible for these visits.
• Our offices move patients quickly through check-in and check-out
• We promote social distancing in the office and waiting rooms and we minimize the time you have to wait
• Our teams wear the necessary personal protective equipment (PPE) at all times and we ask all patients and visitors (includes those accompanying patients) wear their own mask or face covering upon arrival to our building through the duration of their visit. This applies to people over age 2 who can "medically tolerate" a mask or face covering. You can make your masks from household items you likely have lying around, or at really low cost. The CDC has guidance on how to make them, wear them, and wash them. The masks should cover your mouth AND nose, and we ask that you please don't wear valved masks, but rather surgical or cloth masks.
• We screen all staff and patients for fevers and symptoms
• We have enhanced cleaning procedures of exam rooms between patients using EPA-approved products for use against the COVID-19 virus, and increased frequency and types of cleanings of our facility by our professional cleaning partners
• We also ask patients have only 1 visitor with them during appointments as necessary and this person must wear a mask as well. Before coming to your appointment, please be sure to check with the office to see if you are permitted to bring a visitor with you. We understand some people need assistance getting to and during their appointments. If medically necessary, we can make accommodations. Please be sure your visitor follows the guidelines we've put in place to keep everyone safe and healthy.